Privacy
Your privacy
How Merrowdale Estate collects, uses and looks after your personal information.
What we collect
When you book a tasting, enquire about an event, join the wine club or send us a message, we collect the details you give us: your name, email address, phone number and anything you write in the form. Wine club members also give us a delivery address and their membership preferences. We never ask for card details on this website.
How we use it
We use your details only to look after you: to confirm a booking, prepare a quote, set up a membership or answer a question. Wine club members hear from us by email before each release. We only send news and offers if you’ve asked for them, and every email has an unsubscribe link.
Who we share it with
We never sell, rent or trade your details. We share them only with the services that help us run the estate, such as our website host, our booking and email systems and, for club deliveries, our courier, and only as much as each one needs. We will disclose information if the law requires us to.
How long we keep it
Form submissions are delivered to our team by our website provider and stored in our booking and email systems. Enquiries that don’t go ahead are deleted after twelve months. Booking and membership records are kept while you’re a guest or member, and after that only as long as our accounting records require.
Cookies and analytics
This website uses privacy-friendly analytics to count visits and see which pages are useful. It doesn’t use advertising cookies, can’t identify you personally and doesn’t track you across other websites.
Keeping it safe
Only the people who need your details to look after your booking, event or membership can see them. The services we use store data securely and encrypt it in transit.
Your choices
You can ask to see, correct or delete the information we hold about you, or to stop hearing from us, at any time. Email hello@merrowdaleestate.com and we’ll respond within a few days.
Changes to this policy
If we change how we handle your information, we’ll update this page and the date below.
Contact us
Questions about your privacy? Email hello@merrowdaleestate.com, call the cellar door on (555) 555-0142, or write to us at Merrowdale Estate, 1180 Quarry Road, Merrowdale Valley.
Last updated: September 2026.